stay@harrisonhousebb.com
 630-420-1117
Downtown Naperville, IL

GENERAL POLICIES

  • CHECK-IN: 3:00 PM to 6:00 PM; CHECK-OUT: 11:00 AM Please call us at 630-420-1117, if you expect to arrive after 6P and were not able to state your estimated arrival time while making your reservation.
  • To guarantee your reservation, a deposit equal to your first night's stay with a valid credit card is required. For multiple nights and/or multiple rooms reserved, the deposit is half your total stay amount. Visa, Discover, American Express and MasterCard are accepted. Any balance due, including any gratuities you'd like to add in recognition of the service received, will be processed at check-out. You'll receive a Reservation Confirmation by email once you've made your reservation.
  • Room rates include hotel taxes (10.4%) but do not include any additional special packages, requests, or gratuities.
  • PLEASE, NO smoking, candle or incense burning in the house or on the porch. There is a seated smoking area in the backyard.
  • Children 5 years and older are welcome. We will accommodate babies and pre-school children for a family or group that reserves a minimum of 5 guest rooms.
  • PRIVACY POLICY FOR CREDIT CARD PROCESSING

PETS, ETC

  • Sorry, no pets - only certified service dogs are allowed for a $35 non-refundable deposit.  [Please Note: Innkeepers adopted 2 hypo-allergenic, non-shedding dogs that sometimes stay at the B&B.]
  • Following are Complimentary for our Guests: high-speed wide area internet service, expanded cable TV, snacks and beverages, concierge service, and off street parking directly behind the B&B.
  • Freshly prepared, organic breakfast is typically served weekdays between 7:30A to 9:00A and weekends and holidays at 9:30A. Guests may request a breakfast to go, room service delivered to their Guest Room, or earlier / later time.

CANCELLATIONS

We understand that sometimes the best-laid plans may unexpectedly change. Due to our modest size, we are greatly affected by cancellations, therefore we ask you to read and agree to the following cancellation policy at the time you make your reservation:

  • If your plans change after your reservation is confirmed, there is a minimum 7-day advance notice prior to your reserved arrival date to cancel your reservation. With this advance notice, you will receive a full refund of your deposit less a $25 credit card cancellation fee, per room reserved. The $25 cancellation fee also applies to changes to your arrival/departure date that result in a shorter stay.
  • Reservations canceled 1 to 6 days prior to your expected arrival date will be charged in full unless we are able to re-book the room(s) with another guest(s). We will make every effort to re-book your room(s). If we are able to rebook your room(s), you will either receive a refund, less the $25 cancellation fee, or a Gift Certificate credit towards a future stay - your choice. Many apologies but there is no refund on cancellations made less than 24 hours prior to your arrival day and time and "no shows".

ENVIRONMENT

Environmentally speaking…To maintain a healthy and wholesome environment for our guests and to conserve our natural resources, we do the following:
  • We use the freshest natural and organic ingredients to prepare breakfasts.
  • We recycle plastic bottles and aluminum cans.
  • We compost all food and yard clippings.
  • We deep clean and disinfect daily with certified natural, organic, and safe products and a commercial steam cleaner.
  • We do all laundry in-house to ensure only safe, non-toxic, hypoallergenic and green products are used.
  • We maintain a pest-free environment by only using environmentally safe, non-toxic, natural and organic products.

We do NOT use any products containing GMO's (genetically modified) foods, high fructose corn syrups, artificial colors or flavors, antibiotics, nitrates, nitrites, rBGH or rBST (growth hormones), or preservatives, toxic pesticides, herbicides, chlorine or petroleum.

GIFT CERTIFICATES

Harrison House Bed & Breakfast Gift Certificates make great and thoughtful gifts!